This website is operated by Renesis Financial Services Ltd (“Renesis” or “we” or “us”), a company incorporated in accordance with the laws of the Republic of Mauritius. For more information about our business and activities, please visit the ‘Presentation’ section on our website.
Renesis is registered as a Data Controller and/or Data Processor with the Mauritius Data Protection Office.
Mission:
At Renesis, we are committed to upholding the highest standards of data protection by fostering a culture of transparency and trust. We ensure confidentiality in the handling of personal data and continuously refine our practices to meet and exceed regulatory expectations.
Vision:
We aim to build a future where the respect for personal data is at the heart of every interaction. Our vision is to lead by example—where protecting privacy is not merely a compliance task but a demonstration of integrity and responsibility toward all our stakeholders.
Our Commitments:
Apply stringent data protection protocols that go beyond standard industry practices.
Continuously train our team and collaborators on the ethical and secure management of data.
Communicate openly with stakeholders about how their data is handled and protected.
Regularly enhance our privacy framework to stay ahead of technological and regulatory developments.
Renesis Financial Services Ltd takes data privacy seriously. We’ve put in place appropriate frameworks, procedures, and this Privacy Policy to explain how we collect, manage, and share personal data as part of our services or legal duties.
The following definitions align with current data protection legislation, including but not limited to the Mauritius Data Protection Act 2017 and the EU General Data Protection Regulation (GDPR).
This Privacy Policy also extends to the use of our website and applies to any personal data collected during your visit.
Please note that our website may contain links to third-party platforms (e.g., Facebook, LinkedIn, YouTube). Renesis has no control over how external websites handle data, and we recommend reviewing their privacy policies for more information.
Refer to our Cookie Policy for further details.
Renesis may collect various types of personal information, including but not limited to:
Full name and contact information
National identity or passport number
Residential or business address
Email and telephone details
Tax identification number
Bank account or payment information
Business registration number
Employment or professional information
Nationality and country of residence
Feedback and survey responses
Technical data (such as IP address and browsing behavior – see our Cookie Policy)
Please note:
We may also collect sensitive data, such as dietary requirements (for training events), but only where necessary and with your explicit consent.
Our website is not designed for users under the age of 16, and we do not knowingly collect data from minors.
We process personal data for various reasons, including:
To fulfil contractual or pre-contractual obligations
To comply with legal or regulatory requirements
For recruitment and talent acquisition purposes
To collect feedback on our services or events
To improve your experience on our website and digital platforms
We only process your data when we have a valid legal reason to do so, such as:
Consent: When you have clearly agreed to specific uses of your data
Contractual necessity: When processing is needed to deliver a service or fulfill a contract
Legal obligation: When we are required to process your data under applicable laws
Legitimate interest: When processing is necessary for the legitimate business interests of Renesis, provided your rights are not overridden
Your information may be accessed by Renesis employees who need it to perform their roles.
We may also share your data with carefully selected third-party partners, such as:
Regulatory authorities or legal bodies (as required by law)
Member companies within the Renesis group (where applicable)
External service providers (e.g., auditors, IT vendors) operating under strict data protection agreements
Any other third parties with your express consent
All shared data is managed with strict confidentiality, and we never disclose personal data unless legally required or explicitly authorized by you.
In some cases, personal data may be stored or processed outside Mauritius—such as in secure international data centers or when necessary to fulfill a contract.
We ensure that appropriate safeguards and data transfer mechanisms are in place in compliance with legal requirements.
Our website uses cookies and similar technologies to gather standard analytics and improve user experience. These tools help us understand how you interact with our site and allow us to tailor content accordingly.
You may choose to disable cookies via your browser settings. More details can be found in our Cookie Policy.
We may contact you with information about our products and services that could be relevant to your needs. This may be done by email, phone, or post, where legally permitted or based on your explicit consent.
You may update your communication preferences or unsubscribe at any time by:
Clicking the unsubscribe link in our emails
Contacting us at: contact@renesis.mu
We use Mailchimp for email distribution. You can read their privacy terms at: https://mailchimp.com/legal.
Mailchimp is certified under the EU-U.S. Privacy Shield framework.
You have several rights under the Mauritius DPA and GDPR, including:
Access: Request access to the personal data we hold about you
Correction: Ask us to correct incomplete or inaccurate information
Erasure: Request that your data be deleted when no longer necessary
Restriction: Limit how we use your personal data in certain cases
Objection: Object to processing in specific circumstances
Withdraw consent: Revoke your permission at any time if consent was the legal basis
Data portability: Request transfer of your data to another party
Lodge a complaint: File a complaint with the Mauritius Data Protection Office
To exercise any of these rights, please contact our Data Protection Officer at contact@renesis.mu. Proof of identity may be required.
We implement strong security controls to protect your data from unauthorized access, misuse, or loss. Access is granted strictly on a need-to-know basis.
In the event of a data breach, we will notify you and the relevant authority, in accordance with legal obligations.
We only retain your data for as long as it is necessary to fulfil the purposes it was collected for, or as required by law.
Once data is no longer needed or if you exercise your right to deletion, it will be securely destroyed or anonymized.
If you have any concerns about how your personal data is handled, we encourage you to contact our Data Protection Officer:
Email: contact@renesis.mu
Telephone: +230 460 06 10
You also have the right to contact the Mauritius Data Protection Office directly via https://dataprotection.govmu.org
We review our Privacy Policy regularly and may update it to reflect changes in laws or industry best practices. Any updates will be published on our website along with the revised effective date.
If you have any questions, wish to update your data, or would like to exercise your privacy rights, please contact our Data Protection Officer:
Email: contact@renesis.mu
Telephone: +230 212 9736
Terms and Conditions | Privacy Policy | Cookie Policy - © Copyright 2025 - Renesis Financial Services Ltd - All Rights Reserved